E-commerce stores with mainly US customers heavily rely on goods coming from Mexico. They transport their shipments via trucks that pick up the items in various locations in Mexico and drop them off at their warehouses located in different US states.
Before our automation experts came in, they heavily relied on manual tasks. Drivers need to call their main office to update their status whether they are set to go or when they reach the border, while those in the office are tasked to send out emails to e-commerce store owners and people involved in the shipment of their goods. Another concern they had is they had difficulties estimating the number of trucks and drivers they will need for each shipment in advance. There are cases that they will overestimate or worse, underestimate the needed drivers and trucks, which could mean delays and lost revenues.
Traditional Development Process - The usual solution is done by using Full Stack Web Development, Git Hub, Backend Development, Frontend Development, Jira, and Project Management Tool. These take a lot of time to develop and will require several edits before they can come up with the right solution. May be too complex for most business owners and managers. Low Code Solutions - Tools that allow you to drag and drop things based on your preferences and needs. Good examples of these are Zapier, Make.com (formerly Integromat), Airtable, Retool and Bubble. These tools allow you to find the perfect balance between speed and customization, and if there are some things that are too complicated, you can do them via custom development/coding. No Code Solutions - This is another good solution to integrate and automate your business processes. Takes less time and gives you the best chance in connecting systems and applications seamlessly.
To start things off, we created a platform that served as a portal for all e-commerce companies. This platform allows them to monitor their deliveries and provide estimates for their next shipment.
Estimates can be adjusted for specific months and the sales data of each e-commerce store for the last 5 years can be imported to the platform so we can provide a much more accurate suggestion when it comes to their shipment needs.
We use DataScience, an estimation tool, to automatically calculate and estimate the shipping requirements each month. With this software, we developed an app that automatically pulled in the necessary shipping information, holiday information, and past sales data.
Truck drivers are provided with a simple app that they can use to provide updates with regard to their shipment. The data they sent are logged in Airtable and Integromat keeps a tab of all these updates. We also automated the emails so that for each update the relevant e-commerce store will receive an email from us, as well as a Telegram message.
With our automation services, these e-commerce stores never have to worry about delays and lost revenues. Their shipping process has gotten better and faster by simply working with Digitalization Expert.
So what are you waiting for? We can also help you automate your business process, making it more efficient and less costly. Plus, we'll work with you every step of the way so the transition is as smooth as possible. Ready to take your business to the next level? Contact us today!
Digitalization Expert uses Airtable, Make.com, Zapier, and Retool to help businesses with their workflow automation.
We are experts on combining smart low-code tools, and when the solutions grows we combine it with a Full Stack development solution. Our team can provide customized solutions from complex web application to simple mobile apps and more.
